Virtual Assistant - Nurse
Full Time
The Virtual Assistant - Nurse will provide administrative and clinical support to healthcare providers, clinics, or medical organizations from a remote location. The role requires strong communication skills, medical knowledge, and proficiency in using healthcare software. The nurse will manage patient communication, appointments, and medical records, and provide non-direct clinical advice under the supervision of healthcare professionals.
Key Responsibilities:
Patient Interaction:
- Answer patient queries via phone, email, or chat.
- Schedule and confirm patient appointments, follow-ups, and reminders.
- Provide non-direct patient education, such as post-op care instructions or chronic disease management tips.
- Triage patient calls and escalate medical concerns to healthcare providers when necessary.
Medical Record Management:
- Maintain accurate and up-to-date patient medical records in compliance with HIPAA and other data privacy laws.
- Assist with medical coding, billing, and insurance claims as needed.
Administrative Support:
- Handle electronic prescription refills and prior authorizations under supervision.
- Assist healthcare providers with documentation during virtual consultations (e.g., updating EHR).
- Prepare patient reports, medical summaries, and documentation for healthcare providers.
Telemedicine Support:
- Assist in setting up virtual consultations between patients and healthcare providers.
- Provide technical support to patients for telehealth platforms.
Clinical Support (Remote):
- Provide basic health advice, guidance on medication adherence, and chronic disease management under strict protocols.
- Monitor remote patient management systems (RPM) and report any concerning trends in patient health to the provider.
Qualifications:
- Must be a Registered Nurse (RN)
- Minimum of 2 years of clinical nursing experience.
- Experience in telehealth, medical administration, or virtual nursing roles is a plus.
- Strong knowledge of medical terminology, patient care protocols, and healthcare technology.
- Proficiency in Electronic Health Records (EHR) systems, medical coding, and telehealth platforms.
Skills:
- Excellent verbal and written communication skills.
- Strong attention to detail and accuracy in handling patient data.
- Ability to multitask and work in a fast-paced virtual environment.
- Familiarity with healthcare software tools such as EHR systems, scheduling software, and patient management platforms.
- Compassionate, patient-centered care approach.
Work Environment:
- Remote work from home or any location with a stable internet connection.
- Flexible hours depending on the needs of the client.
Benefits:
- 10 PTO time off, earned on an accrual basis
- Total of 7 Federal Holiday offs on top of PTOs - double pay if you will work on those days
- Birthday leave with regular pay
Work Environment
• Remote work from home or any location with a stable internet connection.
• Flexible hours depending on the needs of the client.
Ready to join the team?
Apply Now